Heritage operates within a structured governance framework designed to deliver safe, person-centred, and accountable support.
Every aspect of our service is built around safeguarding principles, welfare monitoring, and the protection of vulnerable adults.
All team members undergo safer recruitment procedures including PVG checks, identity verification, references, and suitability assessments.
Every client receives a tailored Support Plan covering preferences, routines, communication needs, family involvement, and agreed service arrangements.
We actively monitor client wellbeing during every visit, with clear escalation procedures in place to respond to any changes or concerns promptly.
We work collaboratively with families, providing regular updates and reassurance so loved ones are always informed and confident.
We are actively strengthening our governance, safeguarding, and workforce systems in preparation for future regulated care expansion in Scotland.
Every service is delivered by trained, PVG-checked support workers who treat your home and your family with the highest respect.
Meaningful social engagement, conversation, and emotional support to reduce isolation and promote wellbeing.
Learn moreSmooth, dignified transition from hospital to home — with support for the first days and weeks of recovery.
Learn moreLight housework, laundry, and meal preparation — keeping the home comfortable and the client independent.
Learn moreAccompanied outings to appointments, shops, community events, and leisure activities for continued engagement.
Learn moreNon-regulated welfare checks, risk monitoring, and safeguarding support to give families peace of mind.
Learn moreEvery day our team supports families across Glasgow with warmth, professionalism, and genuine compassion.
We keep the onboarding process clear and kind — no complicated forms, no waiting weeks.
A friendly phone or in-person conversation to understand your needs, preferences, and what a good outcome looks like for you.
We match you with the right support worker and build a tailored plan — flexible around your schedule and lifestyle.
Before regular visits begin, we arrange a relaxed introduction so you feel fully comfortable with your support worker.
Regular check-ins ensure the service stays right for you. As needs change, so does your support plan.
The relationships we build are what make us most proud.
Heritage has been a true blessing for our family. Mum’s support worker is warm, reliable, and treats her with such dignity. We finally feel at ease.
When Dad came home from hospital, we didn’t know where to turn. Heritage arranged everything quickly and professionally. The transition couldn’t have been smoother.
I was lonely after retiring and losing my husband. My companion visits have given me something to look forward to every week. I genuinely call her my friend.
The team at Heritage went above and beyond when Mum was discharged from the Queen Elizabeth. They were there within hours and made sure she was completely settled before leaving.
I cannot praise Heritage enough. My father has dementia and their companion visits have made a tremendous difference to his mood and wellbeing. Truly compassionate people.
From the very first call, Heritage made us feel heard and supported. The whole process was straightforward and their staff are absolutely wonderful with Gran.
Your feedback helps us improve and helps other families make confident decisions about support for their loved ones.
Care tips, company updates, and expert guidance from the Heritage team.
For those living with dementia, routine, familiarity, and meaningful human connection are essential. Here is how regular companionship visits can support quality of life.
Coming home from hospital should be a relief — but for many families, it can feel overwhelming. Here is everything you need to know about arranging discharge support.
Loneliness among older adults is one of the most significant health challenges of our time. Here is how regular companionship support makes a real difference.
Reach out today for a no-obligation conversation. We’ll listen carefully and help you find the right support — at no pressure, in your own time.